D-Commerce Ltd. and its affiliates ("Bizvu & Adoop technologies ") are committed to protecting the privacy of all individuals who:
To make this policy easier to read, we call the Website, the Applications, and the Platforms together the "Services". When we talk about "Personal Information", we mean information relating to you or other identifiable individuals.
We collect Personal Information (such as registration and account information) from our customers and users of the Services for our own purposes, such as to provide and administer the Services ("Bizvu Data"). WeÕre the data controller in respect of this information. Bizvu Data is also referred to as "Customer Information" in our Terms with our Enterprise Customers.
We also process Personal Information on behalf of our customers as their data processor, such as content generated, requested or published via the Platforms in accordance with the instructions our customers give us through the Services (including, for example, the information our customers monitor or collect from social media sites like Twitter and Facebook through the Services) ("Customer Content"). Our customers control how their Customer Content is collected and used by them. In legal terms this means that our customers are the data controller of their Customer Content. Accordingly, we only use Customer Content to provide the Services to our customers in accordance with the lawful instructions they give us through the Services.
When you first register for a Bizvu account, and when you use the Services, we collect some Personal Information about you such as:
Bizvu Social uses Bizvu Data for the following general purposes:
We also use non-identifiable information gathered for statistical purposes to keep track of the number of visits to the Services with a view to introducing improvements and improving usability of the Services.
Bizvu is a social media management tool. By its nature, Services enable our customers to bring together their social networks and integrate with hundreds of business applications that they already use, all in one place.
Services help our customers manage social media campaigns, marketing and advertising; engaging audiences; scheduling and publishing messages; and analyse the results.
In particular, the various Services allow our customers to instantly connect to other third-party services, including "Supported Platforms" such as Twitter, Facebook, etc. When our customers link a Supported Platform or a third-party service (such as MSDynamics) to their Bizvu account or when they register with a Supported Platform through their Bizvu account, our customers can choose to instantly collect, process, share and access such third party services and Supported Platform via their Bizvu account (subject to the terms of the license agreements with the Supported Platforms and other third party services).
In this way, our customers can obtain, use and analyse Personal Information from Supported Platforms and third-party services of their choosing, and also create, input, submit, post, transmit, store, view, display or share Personal Information through the functionality in the Services. Such information can include Personal Information of all types, including but not limited to the following categories:
The Services use "session cookies", which improve your user experience by storing certain information from your current visit on your device, such as log-in information. These enable us to remember your log-in session so you can move easily within the Website or the other Services. Without these session cookies, we wouldnÕt be able to provide the Services to you. These session cookies have limited functionalities and expirations, and you will be required to re-enter your Bizvu log-in information after a certain period of time has elapsed to protect you against others accidentally accessing your account contents and related Personal Information. Other examples of our use of session cookies include to track the number of visits by a particular visitor to a page.
(1) when you consent to the disclosure of such information to a third party when connecting to a third-party service that asks you if you consent to such sharing;
(2) where we are legally required to do so, such as in response to court orders or legal process, or to establish, protect, or exercise our legal rights or to defend against legal claims or demands;
(3) if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, fraud, or situations involving potential threats to the rights, property, or personal safety of any person;
(4) if we believe it is necessary to investigate, prevent, or take action regarding situations that involve abuse of the Services infrastructure or the Internet in general (such as voluminous spamming, denial of service attacks, or attempts to compromise the security of the Website infrastructure or the Services generally);
(5) to a parent company, subsidiaries, joint ventures, or other companies under common control with Bizvu;
(7) if this information is not private, is aggregated or is otherwise non-Personal Information, such as your public user profile information and related public data (such as Tweets, likes, etc.) or the number of users who clicked on a particular link (even if only one did so).
We use industry best practices to keep any information collected and/or transmitted to the Supported Platforms or Third-Party Apps secure. This includes the use of HTTPS with TLS (Transport Layer Security), which encrypts all transmitted data, and OAuth 2.0 protocols for authentication and data transfer to Supported Platforms and Third-Party Apps. We are also deploying 2FA from Authy and DUO depending customer choice
Certain Personal Information, most notably Bizvu log-in details, is encrypted during transmission using TLS. Once validated within our system, passwords are deleted from our system. In addition, Bizvu uses third-party vendors and hosting partners such as to BT, ElasticHosts, MS Azure or Amazon to provide the necessary hardware, software, networking, storage, and related technology required to run the Services. These vendors have been selected for their high standards of both physical and technological security, including ISO and SSAE16 certifications.
When payments are processed via credit card, Bizvu uses third-party vendors that are PCI-DSS Compliant. At no point does Bizvu have access to your credit card information.
You should bear in mind that submission of information over the Internet is never entirely secure. We cannot guarantee the security of information you submit via the Services whilst it is in transit over the Internet and any such submission is at your own risk, and this risk is specifically disclaimed in our Terms.
If you are a Logged-in User, it is advisable that you log out of your account at the end of every session and not leave a logged-in account unattended for any period of time, particularly if you use a shared computer or device.
Bizvu the entity which provides the Services, is a UK company with its head-office located in London, UK. For the purposes of EU data protection law, we are EU based and which provides adequate protections for Personal Information, as confirmed by the European Commission in Commission Decision 2002/2/EC.
In addition, Bizvu uses third-party service providers (such as managed hosting providers, card processors, CRM systems, sub-processors of Customer Content and technology partners) to provide the necessary hardware, software, networking, storage and other services that we use to operate the Services. These third-party providers may process, or store, the same Customer Content on servers outside of the EEA, including in Canada or the US.
By using any of the Services, or submitting or collecting any Personal Information via the Services, you authorize Bizvu and its authorized service partners to use and process Customer Content and Bizvu Data (including any Personal Information) in these countries. Please be aware that the privacy protections and the rights of authorities and Government agencies to access your Personal Information in some of these countries may not be equivalent to those in your country.
For our customers with a principal location in the EU:
If you primarily use the Services within the EU, we will process Customer Content (which may include Personal Information) as a data processor on your behalf. Under EU law, you are considered to be the data controller of the Customer Content, and as such you are responsible for complying with applicable data protection laws in respect of the processing of Customer Content and the lawful instructions you give us.
If you have any questions, please feel free to firstname.lastname@example.org.
You may opt out of marketing communications sent by Bizvu by managing your email preferences, or by following the unsubscribe instructions included in each marketing email.
You can contact us to obtain a copy of the Personal Information held about you by us. This may be subject to a fee not exceeding any prescribed fee permitted by applicable law. You can also ask us to correct and, where relevant, erase that information. Please note that certain Personal Information may need to be retained by Bizvu for a period of time following cancellation of your account where this is necessary for our legitimate business purposes or required or authorised by applicable law. As mentioned above you have a right to change your email preferences at any time.
You should be aware that Bizvu acts as a conduit between our users and the various Supported Platforms and Third-Party Apps. In several instances, the content published via Bizvu will not be in BizvuÕs custody or control, and any content that has been shared by you through any Supported Platform or Third-Party Apps via the Services may continue to be available to third parties and the public at large, as this content is now under the control of the operators of the Supported Platforms and/or the Third-Party Apps.
Bizvu Legal Services
18 Priory Way
Hitchin, Herts, SG4 9BL.