Bizvu
Privacy Policy
Overview
Bizvu
Ltd.
and its subsidiaries* (“Bizvu” or “we”, or “our” or
“us”), are committed to protecting your personal information and respecting
your privacy.
In general, you
can visit Bizvu on the Web without telling us who you
are or revealing any information about yourself. To the extent that you do
provide information to Bizvu, Bizvu
will never sell, rent or disclose your personally identifiable information to
outside parties for their own marketing purposes without your consent. Bizvu may disclose information to third parties in order to
provide products and services to you, or related to products you have purchased
from Bizvu, as further described in this policy
With your
permission, Bizvu may send you e-mail regarding our
new products, upgrades, or select third party products. We do not disclose your
personally identifiable information to such third parties. Please see below
regarding how our privacy policy applies when you purchase third party products
on our Web Sites, www.bizvuSocial.com, and affiliated websites, from time
to time.
Information That We
Gather and Track
Bizvu
only
collects personal information which is reasonably
necessary for its dealings with the individuals to whom the information
relates. The types of personal information Bizvu
collects will depend on the particular dealings we have with you.
However, generally, we collect and hold personal information about existing and
prospective customers, our third party service providers and suppliers, and
employment applicants.
The types of
personal information that we collect and hold about these individuals includes,
but is not limited to:
Personal
identifiers, such as names, contact details (e.g. email address), job
description and, if applicable, language spoken
A
customer’s payment details for the purpose of processing the purchase of our
products and services
Generally, Bizvu collects personal information directly from the
individuals concerned. For instance, there are times when we may need to
collect information from you through our Web Sites. This generally involves
filling out forms so you can download or order a Bizvu
or third party product from our Web Sites. When you download the products we
require you to fill out a form with your name and email address.
Bizvu
may
also collect personal information about individuals indirectly from third
parties, such as from our business partners, from third party providers of
marketing lists, and through various other methods, including:
Cookies
Referrers
IP
addresses
System
information
None of these
methods can be used to identify, or reasonably identify, you with the exception
of cookies, which can optionally store information that you may enter in forms
on our Web Sites, as described below.
Bizvu
may
use Globally Unique Identifiers (GUIDs) to notify us of the installation of one
of Bizvu’s products.
A
"cookie" is an element of data that a Web Site can send to your
browser, which may then store it on your system. It can be used to provide you
with a tailored user experience. Some Bizvu pages use
cookies. Cookies are used to better personalize the content, banners and
promotions that you and other users will see. We may use the information to
research and understand how our users’ habits in the aggregate are similar or
different so that we can enhance your experience on Bizvu
sites and with our products. With your consent, cookies can optionally store
information from forms that you fill out on our site so that next time you
visit, you do not have to re-enter this information. For example, this would
allow you to enter your zip code (or local equivalent) so that next time you
visit, you can automatically see local content from your area. You can set your
browser to notify you when you receive a cookie, giving you the chance to
decide whether or not to accept it. Bizvu does not
require that you accept cookies.
A
"referrer" is the information passed along by a web browser that
references the Web URL you linked from, and is automatically collected by our
Web server. This information is collected and used by Bizvu
to understand the web sites referring traffic to our download pages and to
present appropriate content to our potential customers.
Referrer
information is tabulated by Bizvu
on an
aggregated basis to identify general trends and traffic patterns.
From time to time,
Bizvu may enter into agreements with content partners
that require Bizvu to count the number of product
downloads and/or product sales stemming from a referral from a content partner
site. This information is collected, used and aggregated by Bizvu
to fulfil the reporting requirements of those
agreements. This information may also be combined with the referrer information
described above and tabulated on an aggregated basis to identify general trends
and traffic patterns. At the time of product download and/or purchase,
information you provide to Bizvu, including personal
information and referring URL’s, is collected in our web server logs and
customer database and is kept strictly confidential and not shared with third
parties.
IP
addresses are used by your computer
every time you
are connected to the Internet. Your IP address is a number that is used by
computers on the network to identify your computer so that data (such as the
Web pages you request) can be sent to you.
They are
automatically gathered by our Web server
. Bizvu
will not use your IP address to attempt to identify your personal information.
System information
we gather includes time, type of Web browser being used, the operating system/platform,
and CPU speed.
This information is sent automatically by your
Web browser
when you are connected to a Web Site and is used by Bizvu only for broad demographic statistics. This
information is used by Bizvu in identifying broad
demographic trends and may be used to provide information appropriate for your
computer system. You will not be personally identified from this information.
What We Do With the
Information We Gather and Track
The personally identifiable
information gathered from the forms you fill out on our Web Sites is used in
one of five ways:
To
provide you with information about our products and services and select third
party products, including product alerts, releases, upgrades and patches
To
ask you to participate in surveys about products, services, news and events
To
allow you to purchase and download products
To
aggregate broad demographic information in order to understand general user
trends, and
To ensure our compliance with export control and other applicable
laws and regulations.
At times Bizvu retains contractors to perform services for Bizvu internally in the course of our business.
Consequently, they may have access to information about our customers in
providing those services. Such limited access would be available only to the
extent needed to perform the services, under the terms of an executed
confidentiality and non-disclosure agreement with Bizvu,
with the requirement that such contractors keep the information strictly
confidential and use the information solely on Bizvu’s
behalf. Bizvu does not collect sensitive personal
information regarding customers.
In addition, Bizvu discloses the personal information it collects to the
following entities:
Related entities within the Bizvu Group,
including to Design Assured Ltd. in the United Kingdom.
As the
parent company, Design Assured Ltd. provides products, support and operations
services to its subsidiaries, including centralised
corporate functions, such as information technology support and services, and
accounting and finance support
Business
partners for the purposes of providing services, support and products to
customers
Third
parties where disclosure is required or authorised by
law
Bizvu
takes
reasonable steps to ensure that the personal information it discloses to third
parties, including to its related entities, is protected from misuse and unauthorised disclosure. Disclosure to any unrelated
third party is subject to an executed confidentiality and non-disclosure
agreement with Bizvu, and the transfer of personal
data between Bizvu entities is subject to data
transfer agreements which comply with European and
other countries’ data protection regulations.
The Bizvu Web Sites contain links to other web sites. However, Bizvu is not responsible for the privacy practices or the
content of such web sites.
What We Do with
Information Gathered When You Acquire Third Party Products
Bizvu
will
never sell, rent or disclose to third parties our users’ personally identifiable
information collected from the distribution of Bizvu
products or gathered on a Bizvu Web Site. If you
purchase a product or service developed or owned by a third party, Bizvu may provide to the product owner or licensor the same
information you provide to us for purposes of the third party providing the
products or services to you.
Special Third Party
Relationships
On occasion, Bizvu will offer our product users and Web Site visitors
the opportunity to participate in third party or co-branded promotions,
sweepstakes or special programs. The use of any information provided by a user
in entering such a third party promotion will be
specified prior to the user providing such information. We will also specify
the manner in which such information is to be used. If your personal
information is to be shared with a third party for such promotions, it will
only be done so with your advance consent.
These
relationships will be clearly identified by Bizvu.
The privacy policy or policies governing such third party promotions and/or
co-branded programs will be specified.
Communications to
our Users
In addition to
product updates, promotional and informational e-mails that Bizvu
sends to its users from time to time, we may, on occasion, invite you to participate
in a focus group, phone survey or send you postal mail.
You may always
opt-out of receiving marketing communications through our subscription centre at
https://bizvusocial.com
“Contact Us” link.
Once you supply us
with personal information, such as an e-mail address, Bizvu
does not change the manner of usage of such information from its original
purpose, unless we first obtain your informed consent.
Security of
Personal and Payment Information
Bizvu
maintains controls to provide security over certain financial information you
provide us, including credit card details, during the purchase process. This is
evidenced through:
Use of secure connections using SSL to safeguard information when
transmitted from the customer’s web browser to Bizvu.
Logical authentication security within the databases that store
customer’s credit card numbers.
Bizvu
employees are required to acknowledge that they understand and will strictly
abide by our corporate policies with respect to the confidentiality of user
personal information. Passwords are regularly changed pursuant to security
protocols.
Bizvu
transmits customer credit card information through a third party payment
processor to its third party bank to process and complete credit card
transactions. These third parties transmit and store the personal and financial
information provided by customers for credit card transactions through secure
systems with security technology, encryption and firewall protection.
Please note that
these vendors have their own privacy policies, and although Bizvu’s
agreement with them does not allow the other transacting party to use this
information for anything other than providing payment services, Bizvu is not responsible for their actions, including their
information protection practices.
You may prevent
having Bizvu use, transmit or share your personal and
financial information for credit card transactions by not providing the
information for this purpose and choosing another payment method. By providing
this information for credit card transactions, you are consenting to its use in
this manner for this purpose.
When permitted or
required by law, we may share information with additional third parties for
purposes including response to legal process.
Google Analytics
and Advertising
Bizvu
uses
all features of Google Analytics for Display Advertisers. This includes
obtaining specific visitor cookie data, such as the source, medium and keyword
used to visit our Web Sites. Google Analytics does not store any
visitor-specific data and we will not use visitor-specific data in any way
related to Google Analytics, Google AdWords, and
Remarketing.
Bizvu
uses
remarketing with Google AdWords and analytics to
display content-specific advertisements to visitors that have previously
visited our site when those visitors go to other websites that have the Google
Display Network implemented.
Bizvu
and
other third-party vendors, including Google, use first-party cookies (such as
the Google Analytics cookie) and third-party cookies (such as the DoubleClick
cookie) together to inform, optimise, and serve ads
based on visitors’ past visits to our Web Sites.
When creating
remarketing lists, we cannot and do not use any sensitive information about
users, including but not limited to health or medical history or information,
financial status or other detailed information pertaining to a person’s
finances, racial or ethnic origins, religious beliefs or other beliefs of a
similar nature, the commission or alleged commission of any crime, political
opinions or beliefs, trade union membership, or sexual behaviour
or orientation.
As Google AdWords advertisers, we are restricted from and will not
perform the following actions:
Running
ads that collect Personally Identifiable Information (PII) including, but not
limited to, email addresses, telephone numbers, and credit card numbers
Creating
a remarketing list or creating ad text that specifically targets users in ways
that are outlined as prohibited
You can opt out of
Google Analytics for Display Advertisers and opt out of customised
Google Display Network ads by visiting the Ads Preferences Manager.
Access and
correction of your personal information
You may access and
correct the personal information we hold about you by contacting us on the
details set out below. Before we provide personal information to you, we may
require you to verify your identity by providing us with identification
documentation (e.g. drivers licence).
We may recover
from you our reasonable costs of supplying you with access to the information
you seek.
Bizvu
will
generally provide individuals with access to the personal information we hold
about them. However, in some circumstances, there may be legal,
regulatory or administrative reasons to deny access to the requested
information. If access is denied, Bizvu will
provide reasons for the denial (unless it would be unreasonable to do so).
Changes to our
Privacy Policies
We revise our Web
Site Privacy policy to keep it up to date with Bizvu
products, services and web pages. We will notify you of any changes we make by
posting an updated version of this policy on our Web Sites. Any changes
will take effect when they are so posted. We also post FAQ’s from time to
time on specific products.
What Sites This
Covers
Bizvu
owns
and maintains a variety of Web Sites. Each of these sites may have their own
mailing lists or other methods of contacting customers. All of the sites follow
this privacy statement for gathering information or sharing personally identifiable
information with third parties.
Bizvu
will
use reasonable efforts to comply with this privacy statement and will take
prompt corrective action when it learns of any failure to comply with its
privacy statement. Because of the complex and constantly changing nature of our
technology and business, Bizvu does not guarantee
error-free performance under this privacy statement. Bizvu
shall not be liable for any incidental, consequential or punitive damages
relating to this privacy statement.
Contacting Us about
Privacy
If you have any
questions about this privacy statement, the practices of our software or Web
Sites, or wish to make a complaint about our handling practices, you may
contact:
Privacy Officer
Design Assured
Ltd.
21 Nursery Hill,
Hitchin
,
Herts
,
SG4 9GD
United kingdom
We will
investigate any complaints received in writing and do our best to resolve them
with you as soon as possible.
Updated 1 July 2014